The Center for Social Media Responsibility addresses the negative effects of broad access to the means of public communication, while amplifying positive effects.
Broad access to public communication has had unintended consequences: harassment; a credibility vacuum; a race to the bottom in the competition for attention; a triumph of mobilization within echo chambers over persuasion across political fault lines.
Technologists at social media companies (product managers, designers, and engineers) are the day to day policy makers of today's social media landscape. The Center for Social Media Responsibility (CSMR) articulates principles and creates metrics and tools that empower technologists to set responsible policy.
Platform Health Metrics help track the public responsibilities for social media.
Future Platform Health Metrics will provide transparency and accountability on other issues including conversation toxicity.