More Specificity, More Attention to Social Context: Reframing How We Address “Bad Actors”

CSMR faculty research online harassment, identifying how articulating community standards and providing more-appropriate ways of connecting with others can help mitigate "bad actor" behavior, and lead to more effective intervention strategies.
Libby Hemphill, University of Michigan To address “bad actors” online, I argue for more specific definitions of acceptable and unacceptable behaviors and explicit attention to the social structures in which behaviors occur. Author Keywords feminism, harassment, online communities ACM Classification Keywords H.5.m [Information interfaces and presentation (e.g., HCI)]: Miscellaneous
CHI 2018 Workshop paper: Understanding "Bad Actors" Online. Publication date: February 2018. https://arxiv.org/pdf/1802.08612.pdf