We help media platforms meet their public responsibilities

The Center for Social Media Responsibility addresses the negative effects of broad access to the means of public communication, while amplifying positive effects.
Broad access to public communication has had unintended consequences: harassment; a credibility vacuum; a race to the bottom in the competition for attention; a triumph of mobilization within echo chambers over persuasion across political fault lines.
Technologists at social media companies (product managers, designers, and engineers) are the day to day policy makers of today's social media landscape. The Center for Social Media Responsibility (CSMR) articulates principles and creates metrics and tools that empower technologists to set responsible policy.

The Iffy Quotient measures how well media platforms are doing at managing the flow of misinformation. Click here to interact with the Iffy Quotient dashboard.

Press release: New version of Iffy Quotient shows steady drop of questionable information on social media, partners with NewsGuard for better data

 A press release has been issued by Michigan News on CSMR seeing a continued decline in questionable content on Facebook and Twitter. This finding comes courtesy of the newest version of our Iffy Quotient metric, the first of our platform health metrics designed to track how well media platforms are meeting their public responsibilities. The latest Iffy Quotient figures […]

New research on best practices and policies to reduce consumer harms from algorithmic bias

 On May 22, 2019, CSMR Director Paul Resnick was among the featured expert speakers at the Brookings Institution’s Center for Technology Innovation, which hosted a discussion on algorithmic bias. This panel discussion related to the newly released Brookings paper on algorithmic bias detection and mitigation, co-authored by Nicol Turner Lee, Resnick, and Genie Barton. It offers government, technology, and […]